An office manager is responsible for organizing the activities of other staff members in their office. They help take care of staff members’ todo’s, schedules and workloads, and make sure that everyone is productive with the tasks at hand.
Because of this, office managers need to be self-motivated, organized, detail-oriented, and able to keep track of many different tasks
There are several other key characteristics required to be successful in this role which are listed below in the office manager job description.
OFFICE MANAGER JOB DESCRIPTION
Writing a captivating job description is a key part of helping employers bring on the best talent available – helping you stick out from the rest of the employers looking to hire the same candidates.
When written well, a job description gives the candidates a clearer picture of what the position entails.
Learn more about the key requirements, duties, responsibilities, and skills that should be included within an office manager job description.
Job Description Summary
Capture the reader’s attention with a short but captivating overview including details that will distinguish your job and company from the others.
Common Key Responsibilities And Duties
Highlight and outline the core responsibilities related to the position. This will give the applicants a better understanding of the work they should expect and prevent uninterested/unqualified candidates from applying (to a certain point).
- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
- Counseling any employees struggling in their roles
- Answering telephone calls and emails from customers and clients and directing them to relevant staff
- Creating an office budget and ensuring all employees follow it
- Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required
- Interviewing and training new office employees and organizing their employment paperwork
- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
- Reporting office progress to senior management and working with them to improve office operations and procedures
Common Qualifications And Skills
Identify a list of the “must” and “nice to” haves for the open position – this could include both hard and soft skills.
- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to help them adjust to new tasks should company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Leadership ability to manage challenges and oversee employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
Responsibilities and Skills by Indeed
- theJub Career Resources
- Employer Resources
- Qualities of a Good Employee
- Best IT Staffing Agencies
- Best General Staffing Agencies
Frequently Asked Questions (FAQ)
What Does An Office Manager Make?
An Office Manager makes on average $51,000 per year. This number depends heavily on the level of experience, certifications/education and your geographical location.
What Is In A Job Description?
A job description typically contains the following pieces: job title, job purpose, job duties and responsibilities, required skills/qualifications, preferred skills/qualifications and education.
They will often contain a short overview of the company or team you would be joining in the role as well.
Why Is Job Description Important?
Job descriptions help identify particular skills, qualifications and experiences that are necessary for a candidate to possess in a particular role.
This gives the person hiring (whether that be HR, a hiring manager, or recruiter) a clear view on what to look out for in applicants and the job seeker an understanding of whether they are qualified for the position or not.
How Do You Write A Good Job Description?
There are a number of ways you can go about writing a good job description – but the most straight forward approach is to take it step by step.
- Add a basic job title (don’t get cute here)
- Start with a short but exciting summary of the role
- Focus on the key responsibilities needed to fulfill the job
- Require only the most important skills (asking for too much will deter candidates)
- Add education requirements if it’s necessary
- Write a short overview of your company and the culture
Job Description Template (Source: SHRM)
Below is a job description template – the role of a Customer Service Supervisor is used as the example copy to better paint a picture of how your job description should look. Source = SHRM who also has a number of other job description template on their website here.
Example: The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
- Recruits, interviews, hires, and trains new staff.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy.
- Performs other related duties as assigned.
List the essential job duties that are specific to the position.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
Education and Experience:
High school diploma or equivalent.
At least two years related experience required.
Current human resources and/or compensation credentials or certification preferred.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Category: Office Manager Job Description
Tags: how to write an office manager job description, office manager job summary, office manager job duties, office manager qualifications, office manager responsibilities, office manager required skills, office manager education, office manager purpose, office manager experience